INFORMATION COVID-19

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¡At Plus Fariones we care about you!



At Plus Fariones Hotels & Apartments, the safety of our guests and of our staff is our top priority. In collaboration with the Preverisk Group, an international consulting company specialized in health and safety in the tourism industry, we continuously evaluate the guidelines of the World Health Organization and national and local authorities to adapt our health and safety protocols and to ensure you a pleasant and safe stay.

OUR STAFF

All our staff is trained in preventive and hygienic measures, so that they can carry out their tasks with the greatest safety possible for our guests and for themselves.

They are provided with all the necessary material to be protected at all times and to be able to carry out their work with all health guarantees.

RECEPTION

Possibility to check-in before your arrival to reduce waiting times at the reception. Installation of protective screens and disinfectant mats.
Mandatory use of masks.
Temperature-control before check-in.
Entrance and exit routes marked with safety distance markers and capacity control.
The key cards and pens are disinfected.

ROOMS

After each stay our staff carefully cleans the rooms, following a strict procedure, with disinfectant cleaning products recommended by the Ministry of Health.

For safety reasons we ask our guests not to stay in their room or on the terrace/balcony during the cleaning process.

POOLS AND COMMON AREAS

Hydrogel dispensers in different areas of our facilities.
Intensive cleaning at regular intervals of all tactile surfaces such as handrails, doorknobs, lift buttons, light switches etc.
Rearrangement of the sun beds to ensure a safe distance and disinfection after EACH USE.
Reduced capacity in the pool and Jacuzzi areas.
Mandatory use of a mask when you leave or move inside the area.

RESTAURANT

Food and beverage service adapted to current regulations.
Rearrangement of the tables to ensure the safety distance and their disinfection after each use.
Reduced capacity to ensure the safety and the service.
Mandatory use of a mask during "movements" in the restaurant.
Digital menu accessible via your mobile phone.
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