INFORMATION COVID-19

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¡At Plus Fariones we care about you!


Updated 08/30/2021

At Plus Fariones Hotels & Apartments, the safety of our guests, as well as that of our employees, is our top priority. With the collaboration of Preverisk Group, an international consultancy specializing in health and safety in the tourism industry, we continuously evaluate the guidelines of the World Health Organization and national and local authorities to adapt our safety and hygiene protocols and ensure a quiet and comfortable stay. in complete safety.
IMPORTANT INFORMATION FOR TRAVELING TO SPAIN

To protect your health, the Government of Spain has implemented a series of measures to protect people's public health, including the health control of passengers upon arrival in Spain. We recommend that before traveling you check the latest updated information and the most recent travel documentation requirements on the following website of the Government of Spain:

Spain Travel Health

CANARY ISLANDS - SAFE DESTINATION

In the Canary Islands we work intensively every day so that you can visit us with the maximum conditions of safety, hygiene and quality. We currently have more than 74.55% of the population vaccinated against COVID-19, above the European average.

To preserve the low epidemiological incidence of the archipelago and guarantee the sustainability of tourist activity, it is essential that all visitors over 12 years of age, who do not come from the Canary Islands, present at least one of the following documents:
• Official document proving having received the complete vaccination schedule within the 8 months prior to the displacement, or at least one dose of a vaccine authorized by the European Medicines Agency (EMA) or the WHO against COVID-19, in this second case with more than 15 days prior to the displacement - within the previous four months.
Diagnostic test for active infection by COVID-19 with a negative result, carried out a maximum of 72 hours prior to arrival in the Canary Islands. It can be presented digitally or on paper and it must contain the date and time of the test, the identity of the individual subjected to it, the authorized center responsible for its verification and its nature, as well as the negative result.
• Official medical certificate or public document certifying that they have had the disease for less than 6 months.

Said documentation will not be required from non-residents who prove - through their travel document - that they have stayed in the territory of the autonomous community of the Canary Islands for the 15 days prior to the date of access to this tourist accommodation.
Canarian residents must prove their condition as such and declare under their responsibility the non-abandonment of the Canary Islands in the 15 days prior to arrival at the establishment.

This tourist accommodation will deny access to the person who does not meet the conditions previously described. Exceptionally, and in the event that you demonstrate your availability to perform a diagnostic test, we will inform you of the nearest authorized center and allow your access and overnight stay the time necessary to obtain the results. Until then, you will not be able to leave your accommodation unit.

It is advisable to download and keep active during your stay on the islands, as well as the 15 days immediately after your return to your place of origin, the contagion alert mobile application:
• ANDROID: RADAR COVID
• IOS: RADAR COVID

OUR STAFF

All our staff have received training on preventive and hygienic measures, so that they can carry out their tasks with the greatest safety for both our guests and themselves.

They have at their disposal all the necessary material to be protected at all times and to be able to carry out their work with all the sanitary guarantees.

RECEPTION

Possibility of checking-in before your arrival to reduce waiting times at Reception.
Placement of protection screens and disinfectant mat.
Mandatory use of a mask.
Temperature control before check-in
Entry and exit routes marked with safety distance markers and capacity control.
Key cards and pens are sanitized

BEDROOMS

After each stay and following a strict protocol by our staff, the rooms are thoroughly cleaned with disinfectant cleaning products recommended by the Ministry of Health.

For greater security, we ask our clients to stay out of their room or on the terrace / balcony during cleaning.

POOLS AND COMMON AREAS

Hydrogel dispensers in different areas of the establishment.
Intensive cleaning at regular intervals of all tactile surfaces such as handrails, door knobs, elevator buttons, light switches, etc.
Redistribution of the hammocks to ensure the safety distance and disinfection of these after each use.
Capacity reduction in pool and jacuzzi area.
Mandatory use of a mask when traveling.

RESTAURANT

Food and drink service adapted to current regulations.
Redistribution of the tables to guarantee the safety distance and disinfection of these after each use.
Reduced capacity to guarantee security and service.
Mandatory use of a mask when traveling.
Digital letter accessible by your mobile.
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