¡At Plus Fariones we care about you!
At Plus Fariones Hotels & Apartments, the safety of our guests, as well as that of our employees, is our top priority. With the collaboration of Preverisk Group, an international consultancy specializing in health and safety in the tourism industry, we continually evaluate the guidelines of the World Health Organization and national and local authorities to adapt our safety and hygiene protocols and ensure a quiet and comfortable stay. in complete safety.
CANARY ISLANDS - SAFE DESTINATION Updated 11/11/2020
In the Canary Islands we work intensively every day so that you can visit us with the maximum conditions of safety, hygiene and quality.
To preserve the low epidemiological incidence of the archipelago and guarantee the sustainability of tourist activity, it is essential that all visitors over 6 years of age, who do not come from the Canary Islands, demonstrate by means of a certificate that they have carried out a diagnostic test for active infection for COVID-19 with a negative result made in the last 72 hours and approved by the health authorities.
This certificate is necessary to access this and any other tourist accommodation on the islands. It can be submitted digitally or on paper and it must contain the date and time of the test, the identity of the natural person subjected to it, the authorized center responsible for its verification and its nature, as well as the negative result.
Such a certificate will not be required from non-residents who prove -through their travel document that they have stayed in the territory of the Autonomous Community of the Canary Islands the 15 days prior to the date of access to this tourist accommodation.
Canarian residents must prove their condition as such and declare under their responsibility the non-abandonment of the Canary Islands in the 15 days prior to arrival at the establishment.
This tourist accommodation will deny access to the person who does not meet the conditions previously described. Exceptionally, and in the event that you demonstrate your availability to perform a diagnostic test, we will inform you of the nearest authorized center and we will allow your access and overnight stay the time necessary to obtain the results. Until then, you will not be able to leave your accommodation unit.
It is mandatory to download and keep active during your stay on the islands, as well as the 15 days immediately after you return to your place of origin, the contagion alert mobile application:
• ANDROID: RADAR COVID
• IOS: RADAR COVID
All our staff have received training on preventive and hygienic measures, so that they can carry out their tasks with the greatest safety for both our guests and themselves.
They have at their disposal all the necessary material to be protected at all times and to be able to carry out their work with all the sanitary guarantees.
Possibility of checking-in before your arrival to reduce waiting times at Reception.
Placement of protection screens and disinfectant mat.
Mandatory use of a mask.
Temperature control before check-in
Entry and exit routes marked with safety distance markers and capacity control.
Key cards and pens are sanitized
After each stay and following a strict protocol by our staff, the rooms are thoroughly cleaned with disinfectant cleaning products recommended by the Ministry of Health.
For greater security, we ask our clients to stay out of their room or on the terrace / balcony during cleaning.
POOLS AND COMMON AREAS
Hydrogel dispensers in different areas of the establishment.
Intensive cleaning at regular intervals of all tactile surfaces such as handrails, door knobs, elevator buttons, light switches, etc.
Redistribution of the hammocks to ensure the safety distance and disinfection of these after each use.
Reduction of capacity in the pool and jacuzzi area.
Mandatory use of a mask when traveling.
Food and drink service adapted to current regulations.
Redistribution of the tables to guarantee the safety distance and disinfection of these after each use.
Reduced capacity to guarantee security and service.
Mandatory use of a mask when traveling.
Digital letter accessible by your mobile.